At ABN Net Link, we are dedicated to ensuring your satisfaction with every purchase. If you are not entirely satisfied, we offer a hassle-free return process. Please read our Return Policy below to understand your rights and responsibilities.

Eligibility for Returns

• Items must be returned within 7 days of purchase or delivery.
• Products must be in their original condition, unused, and with all packaging, manuals, accessories, and receipt or proof of purchase intact.
• Certain items such as software, customized products, and clearance items are non-returnable unless defective.

Return Process

1. Contact Us:
   Notify us about your intent to return by contacting +8801676470029 or visiting our store at Shop G-12, Level-1, Sheltech Sierra Computer City, 236 New Elephant Road, Dhaka, Bangladesh.
2. Approval:
   Our team will assess your request and provide instructions for the return process.
3. Return the Item:
   Deliver the product to our store or ship it to the address provided. The shipping cost for returns will be your responsibility unless the product is defective or the return is due to our error.

Refunds

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7-10 business days through the original payment method or store credit, depending on your preference.

Exchange Policy

• We offer exchanges for defective or damaged items.
• If you need to exchange an item, please contact us immediately, and we will assist you with the process.

Non-Returnable Items

We do not accept returns for:

• Items damaged due to misuse, mishandling, or unauthorized repair.
• Software, licenses, and digital products.
• Customized or special-order items.
• Products without original packaging or proof of purchase.

Damaged or Defective Products

If you receive a defective or damaged product, please notify us within 48 hours of delivery. We will arrange for a replacement, repair, or refund after verifying the issue.

Contact Information

For any return-related inquiries, feel free to contact us:
ABN Net Link
Shop G-12, Level-1, Sheltech Sierra Computer City
236 New Elephant Road, Dhaka, Bangladesh
Phone: +8801676470029

We are committed to making your shopping experience smooth and reliable. Thank you for choosing ABN Net Link!